Support Services - Christmas opening hours

Christmas opening hours for the Find & Connect support services differ between states; the opening hours for the services in each state and territory are listed below.

When the Find & Connect support services are closed, your calls to 1800 16 11 09 will go to an answering machine. Your calls and emails will be responded to when the offices re-open in the new year.

If you need urgent assistance over the Christmas period, please call Lifeline on 13 11 14.

ACT
Relationships Australia Canberra and Region will be closed from 5pm Wednesday 23 December, and will reopen on Thursday 7 January 2016.

New South Wales
Wattle Place – Find & Connect NSW will be closed from 5pm Thursday 24 December, and will reopen on Monday 4 January 2016.

Northern Territory
Relationships Australia NT will be closed from Thursday 24 December, and will reopen on Monday 4 January 2016.

Queensland
BRISBANE & ROCKHAMPTON
Lotus Place will be closed on public holidays during the Christmas/New Year period. The office will be closed from Friday 25 December through to Monday 28 December. It will also be closed on Friday 1 January 2016.

TOWNSVILLE
The Townsville office of Lotus Place is closed from Monday 21 December to Monday 4 January 2016. Phones will be answered in the Brisbane office.

1800 NUMBER
On public holidays, callers in Queensland will hear a recorded message offering the phone number of Micah Projects for urgent enquiries. Phones at Micah Projects will be answered from 6am – 1pm throughout the period, including public holidays.

South Australia
Elm Place will be closed from Friday 25 December and will reopen on Monday 4 January 2016

Tasmania
Relationships Australia – Tasmania will be closed from 2pm on Thursday 24 December 2015 and will reopen on Monday 4 January 2016.

Victoria
Open Place will be closed on public holidays during the Christmas/New Year period. The office will be closed from Friday 25 December through to Monday 28 December. It will also be closed on Friday 1 January 2016.

Western Australia
Lanterns House will be closed from 12 noon on Thursday 24 December, and will reopen on Monday 4 January.

The following numbers may be useful for people in WA requiring support during this period:

Lifeline 13 11 14
Crisis Care 1800 199 008
Rurallink 1800 552 002
Mental Health Service Response Line 1300 555 788

Find & Connect web resource team
The web resource team will be taking a break from Friday 25 December 2015, until Thursday 7 January 2016. Your emails will be responded to when we are back in the new year. Best wishes to all for the holidays.